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How to Build an Engaging Customer Feedback Program

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Manage episode 447380463 series 3007684
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

As marketing technology continues to evolve, there’s a bigger shift towards more customer-centric products and platforms. Companies are focusing on engaging their customers, and listening to and prioritizing their feedback to create better product experiences and stronger relationships.

Learn how to build an engaging customer feedback program

To help us understand what this looks like in practice, we’re excited to welcome guest Ozkan Demir to The Advocacy Channel. As the CEO and Co-Founder of Pisano, an all-in-one customer experience management platform, Ozkan helps us uncover what feedback loops are, how to collect the best feedback from your customers, and how to actually use that feedback to build stronger, more profitable relationships with them.

If you’re wondering how to start collecting and using customer feedback in your organization, this is one episode you don’t want to miss!

Connect with Ozkan on LinkedIn:

https://www.linkedin.com/in/ozkanaykutdemir/

Check out the Pisano Academy here: https://www.pisano.com/academy/

Connect with us:

Have a question? Suggestion? Email us at [email protected]

Loving this show? Explore impact.com's other podcasts packed with insights:

  continue reading

34 episodes

Artwork
iconShare
 
Manage episode 447380463 series 3007684
Content provided by [email protected]. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

As marketing technology continues to evolve, there’s a bigger shift towards more customer-centric products and platforms. Companies are focusing on engaging their customers, and listening to and prioritizing their feedback to create better product experiences and stronger relationships.

Learn how to build an engaging customer feedback program

To help us understand what this looks like in practice, we’re excited to welcome guest Ozkan Demir to The Advocacy Channel. As the CEO and Co-Founder of Pisano, an all-in-one customer experience management platform, Ozkan helps us uncover what feedback loops are, how to collect the best feedback from your customers, and how to actually use that feedback to build stronger, more profitable relationships with them.

If you’re wondering how to start collecting and using customer feedback in your organization, this is one episode you don’t want to miss!

Connect with Ozkan on LinkedIn:

https://www.linkedin.com/in/ozkanaykutdemir/

Check out the Pisano Academy here: https://www.pisano.com/academy/

Connect with us:

Have a question? Suggestion? Email us at [email protected]

Loving this show? Explore impact.com's other podcasts packed with insights:

  continue reading

34 episodes

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