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CLIP: One To Say Yes, Two To Say No

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Manage episode 462688193 series 2929203
Content provided by Southwestern Family of Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Southwestern Family of Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shep Hyken, Chief Amazement Officer of Shepard Presentations, customer service and experience expert, author, and speaker, explains why when it comes to good customer service, it takes one to say yes, but two to say no.

Hear Shep's full interview in Episode 13 of The Action Catalyst.

  continue reading

509 episodes

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CLIP: One To Say Yes, Two To Say No

The Action Catalyst

7,588 subscribers

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Manage episode 462688193 series 2929203
Content provided by Southwestern Family of Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Southwestern Family of Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shep Hyken, Chief Amazement Officer of Shepard Presentations, customer service and experience expert, author, and speaker, explains why when it comes to good customer service, it takes one to say yes, but two to say no.

Hear Shep's full interview in Episode 13 of The Action Catalyst.

  continue reading

509 episodes

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