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From Ukraine to Edmonton: Building Trust in Property Management with Tania Andrushko
Manage episode 502927984 series 3589406
Tania Andrusko shares her inspiring journey from Ukrainian immigrant to successful property management company owner in Edmonton, revealing how transparency, trust, and emotional intelligence became her business superpowers.
• Rebuilt life from scratch in Canada 13 years ago with no network or safety net
• Used frustration as fuel to push forward despite having to take jobs below her qualifications
• Built Reliable Pro property management company on non-negotiable values of trust and transparency
• Implements a "no BS policy" where follow-through builds client confidence
• Prioritizes team members and selects them for positivity and people skills, not just technical ability
• Uses emotional intelligence to resolve difficult situations with tenants and property owners
• Successfully defused tenant conflict by addressing immediate problems before discussing financial solutions
• Challenges the myth that property managers just collect rent and ignore maintenance issues
• Describes the role as being "financial strategists" and "tenant therapists" who understand different client needs
• Strives to show her teenage daughters you can be both strong and kind, powerful and soulful
• Lives by the motto "dreams come true because we build them"
Connect with Tania:
https://www.reliablepromng.com/
www.taniaandrushko.com
Sponsored by: Waiz Ahmed
416-876-9960 | [email protected]
Chapters
1. Introduction to Tanya Andrusko (00:00:00)
2. Rebuilding Life as an Immigrant (00:01:20)
3. Non-Negotiable Values in Business (00:03:36)
4. Emotional Intelligence in Tough Situations (00:06:00)
5. Property Management Myths Debunked (00:10:03)
6. Building a Legacy for Future Generations (00:12:31)
7. Episode Conclusion (00:15:15)
53 episodes
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