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Episode 3 - Well-Intentioned Mishaps: When Tech Goes Wrong
Manage episode 497019750 series 3675132
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- Do we really care about 1 year fund returns or is it just marketing?
- Binding death benefit nominations - don't write 100.00%
- Sarah was at risk conference so wants to talk it.
- When good intentions end badly and what we can learn when it all goes sideways
Big ideas:
- the bow tie of risk management - example here: https://www.manycaps.com/blog/risk/8-steps-to-bow-tie-analysis.
- Neil has a new complaints scorecard tool: https://superware.ai/financial-services/complaints-scorecard
Recommendations:
- Coaching real leaders podcast https://hbr.org/2020/12/podcast-coaching-real-leaders
- Relay.App for creating AI agents: https://relay.app
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