Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by iDrive Logistics and IDrive Logistics. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iDrive Logistics and IDrive Logistics or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Improving Customer Experience with Shipping Protection

29:17
 
Share
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 20, 2025 01:28 (4M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 345260814 series 2996851
Content provided by iDrive Logistics and IDrive Logistics. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iDrive Logistics and IDrive Logistics or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

"It’s no secret that the pandemic brought with it a boom in e-commerce. Data is beginning to indicate that this trend is here to stay. Unfortunately, in the logistics industry, it's a reality that some packages will not reach customers issue-free.

In this episode, Glen Gooding, President of iDrive Logistics, sits down with Eduardo Lopez-Soriano, Vice President of Marketing at UPS Capital. The two discuss the role shipping protection plays into creating strong, long-term relationships with customers.
Key Points:

  • 86% SMBs are using drop shipping. Businesses utilizing drop shipping strategies see more shipping issues when compared to SMBs doing their own fulfillment.
  • 210 million packages were stolen off porches in 2021, equal to almost 1 package per household in the US.
  • More than half of SMBs are using same-day carriers and are in-turn seeing higher incidences of damaged parcels.

Follow iDrive Logistics and ShipCaddie on Social Media!

  continue reading

19 episodes

Artwork
iconShare
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 20, 2025 01:28 (4M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 345260814 series 2996851
Content provided by iDrive Logistics and IDrive Logistics. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iDrive Logistics and IDrive Logistics or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

"It’s no secret that the pandemic brought with it a boom in e-commerce. Data is beginning to indicate that this trend is here to stay. Unfortunately, in the logistics industry, it's a reality that some packages will not reach customers issue-free.

In this episode, Glen Gooding, President of iDrive Logistics, sits down with Eduardo Lopez-Soriano, Vice President of Marketing at UPS Capital. The two discuss the role shipping protection plays into creating strong, long-term relationships with customers.
Key Points:

  • 86% SMBs are using drop shipping. Businesses utilizing drop shipping strategies see more shipping issues when compared to SMBs doing their own fulfillment.
  • 210 million packages were stolen off porches in 2021, equal to almost 1 package per household in the US.
  • More than half of SMBs are using same-day carriers and are in-turn seeing higher incidences of damaged parcels.

Follow iDrive Logistics and ShipCaddie on Social Media!

  continue reading

19 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play