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Are You Using Too Many Steps?
Manage episode 309936600 series 3045537
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Don't overwhelm your clients or users with too many steps to get to the end result. Example: Registering for an event and being sent to a site to register and then taken to another place to log in only to be asked to register again. Too many steps!
If they aren't tech savvy they will abandon the process and not get to the end result.
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