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The Decision That Ended AI Hype: Why This Founder Only Focuses on Measurable ROI

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Manage episode 523872398 series 3048903
Content provided by Nash Squared. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nash Squared or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today's guest is Synthflow AI's CEO and co-founder Hakob Astabatsyan. He reveals how his company built real-time conversational voice AI for customer support. He addresses the biggest hurdle: preventing AI hallucinations, explaining the work undertaken to de-risk enterprise deployments. Hakob argues the industry must shift from chasing pure innovation to delivering quantitative, measurable ROI. He also explores the new human role as an "AI workforce manager".

Take part in the Harvey Nash Tech Talent Survey and help shape the future of tech careers! Click here.

Want to read the latest from David, his Substack (diving into ‘Tech Talks’ and more) is here.

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at⁠⁠⁠⁠ ⁠⁠⁠www.nashsquared.com⁠⁠⁠⁠⁠⁠⁠

The music on Tech Talks is created by London artist Lemzi:⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.lemzi.com⁠

  continue reading

804 episodes

Artwork
iconShare
 
Manage episode 523872398 series 3048903
Content provided by Nash Squared. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nash Squared or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Today's guest is Synthflow AI's CEO and co-founder Hakob Astabatsyan. He reveals how his company built real-time conversational voice AI for customer support. He addresses the biggest hurdle: preventing AI hallucinations, explaining the work undertaken to de-risk enterprise deployments. Hakob argues the industry must shift from chasing pure innovation to delivering quantitative, measurable ROI. He also explores the new human role as an "AI workforce manager".

Take part in the Harvey Nash Tech Talent Survey and help shape the future of tech careers! Click here.

Want to read the latest from David, his Substack (diving into ‘Tech Talks’ and more) is here.

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at⁠⁠⁠⁠ ⁠⁠⁠www.nashsquared.com⁠⁠⁠⁠⁠⁠⁠

The music on Tech Talks is created by London artist Lemzi:⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.lemzi.com⁠

  continue reading

804 episodes

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