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Finance Is The 100% Sector: Why AI Can’t Replace the Human in Fintech’s Final Mile
Manage episode 516934993 series 3048903
Content provided by Nash Squared. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nash Squared or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
“Banking is 100% of the time business. You've got to get it right. It's got to be compliant and you have to have a sure delivery of movement of funds if that's the business that you're in.”
On today's show David talks to Global Financial Services leader Richard Winston (Slalom Consulting) to unpack a shift at Money20/20 Las Vegas, where the biggest players now hunt for payment innovation.
We dive into why banking remains a "100% business," with Richard arguing that human validation is essential because AI models still hallucinate. Richard explains how Millennials and GenZ are forcing legacy firms to digitise their experience, moving friction from the customer journey to critical regulatory checks.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
787 episodes
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Manage episode 516934993 series 3048903
Content provided by Nash Squared. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nash Squared or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
“Banking is 100% of the time business. You've got to get it right. It's got to be compliant and you have to have a sure delivery of movement of funds if that's the business that you're in.”
On today's show David talks to Global Financial Services leader Richard Winston (Slalom Consulting) to unpack a shift at Money20/20 Las Vegas, where the biggest players now hunt for payment innovation.
We dive into why banking remains a "100% business," with Richard arguing that human validation is essential because AI models still hallucinate. Richard explains how Millennials and GenZ are forcing legacy firms to digitise their experience, moving friction from the customer journey to critical regulatory checks.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
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Similar to Tech Talks
The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
…
continue reading
Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
…
continue reading
1
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
1k480
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
…
continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
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…
continue reading
WSJ’s Bold Names brings you conversations with the leaders of the bold-named companies featured in the pages of The Wall Street Journal. Hosts Tim Higgins and Christopher Mims speak to CEOs and business leaders in interviews that challenge conventional wisdom and take you inside the decisions being made in the C-suite and beyond.
…
continue reading
The power of Data is undeniable. And unharnessed - it's nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what's possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
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…
continue reading
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