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If Your Customers Feel Confused, You’ve Already Lost Them
Manage episode 494386396 series 1175570
Content provided by Harvey Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvey Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, David Savage sits down with Jamie Anderson, CRO at UserTesting, to tackle one of the most glaring gaps in modern business: the disconnect between what companies think their customers experience… and what customers actually feel. With AI accelerating product cycles and market expectations rising, Jamie argues it’s never been more critical to embed real human feedback into every step of your design, marketing, and tech rollout process.
From AI chatbots to app onboarding, if you're not validating with users, you're building on sand.
🎧 Tune in to learn why testing everything—early and often—is your brand's best defense in a high-velocity digital world.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
742 episodes
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Manage episode 494386396 series 1175570
Content provided by Harvey Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvey Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, David Savage sits down with Jamie Anderson, CRO at UserTesting, to tackle one of the most glaring gaps in modern business: the disconnect between what companies think their customers experience… and what customers actually feel. With AI accelerating product cycles and market expectations rising, Jamie argues it’s never been more critical to embed real human feedback into every step of your design, marketing, and tech rollout process.
From AI chatbots to app onboarding, if you're not validating with users, you're building on sand.
🎧 Tune in to learn why testing everything—early and often—is your brand's best defense in a high-velocity digital world.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
742 episodes
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Similar to Tech Talks
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
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…
continue reading
Welcome to the Security Weekly Podcast Network, your all-in-one source for the latest in cybersecurity! This feed features a diverse lineup of shows, including Application Security Weekly, Business Security Weekly, Paul's Security Weekly, Enterprise Security Weekly, and Security Weekly News. Whether you're a cybersecurity professional, business leader, or tech enthusiast, we cover all angles of the cybersecurity landscape. Tune in for in-depth panel discussions, expert guest interviews, and ...
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Get the most out of your home theater with the latest advances, product reviews, and all things audio and video. Every Thursday, Scott Wilkinson shares his expertise, energy, and enthusiasm about how to make your A/V system sound and look its best. In this short-format podcast, Scott brings you news, reviews, interviews, and commentary, and answers your questions. You can join Club TWiT for $10 per month and get ad-free audio and video feeds for all our shows plus everything else the club of ...
…
continue reading
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…
continue reading
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continue reading
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