In this episode, the host discusses the importance of creating 'invisible structures' that automate team flourishing, autonomy, and psychological safety with guest Randall Noval, a tech leader with extensive experience in product and engineering management. Randall shares his insights on the value of intentional process creation and design, drawing from his varied experiences in advertising, healthcare, and telehealth industries. Topics include the concept of intentional processes, examples of such processes like feedback systems and communication protocols, and the challenges leaders face in establishing these processes. Randall emphasizes the significance of psychological safety, trust, and the iterative nature of process improvement. He also discusses how these processes impact other teams and how they contribute to human flourishing by providing structure and reducing cognitive load. The conversation concludes with practical advice on how tech leaders can begin promoting team flourishing through intentional processes.

Links:* Randall Noval on LinkedIn - https://linkedin.com/in/rjnoval * "Team Topologies" by Matthew Skelton CEO - https://www.amazon.com/Team-Topologies-Organizing-Business-Technology/dp/1942788819?tag=sommardahl-20 * Randall Noval - https://starfysh.net

Timeline:00:00 Introduction to Invisible Structures00:24 Meet Randall Noval: Tech Leader and Innovator 01:02 Randall's Journey and Insights 01:47 The Importance of Intentional Process Creation 02:19 The Wild West of Team Management 05:10 Humanizing Tech Leadership 05:47 Learning from Mistakes: The Value of Documentation 10:12 Establishing Intentional Processes 12:25 Feedback Systems and Lean Coffee 19:46 Autonomy and Psychological Safety 22:30 Challenges in Establishing Intentional Processes 23:57 The Challenge of Trusting Your Team 25:48 The Importance of Frameworks 28:01 Establishing Intentional Processes 30:13 Creating Psychological Safety 31:47 The Pit of Success and Failure 33:47 Practical Examples of Process Implementation 38:18 The Value of Slack Time 39:32 Innovation and Failure 44:42 Impact on Other Teams 46:31 Conclusion and Final Thoughts