#1 - When Someone Misunderstands Your Work (and Blames You)
Manage episode 523270881 series 3705449
Misunderstandings at work happen all the time, but the real damage comes when they stay unresolved.
In this episode, we explore why misunderstandings happen, what most people do wrong when they try to fix them, and a simple four-step method to reset expectations calmly and clearly.
You’ll learn how to respond without sounding defensive, how to realign quickly, and how to rebuild trust after a confusing moment.
If you’ve ever walked out of a meeting thinking, “How did I suddenly become the problem?”, this episode is for you.
What You’ll Learn
- Why misunderstandings escalate so easily
- Real-life examples of what people typically say (and why it makes things worse)
- A simple 4-step method to reset expectations
- The one sentence that instantly lowers tension
- How to communicate facts without defensiveness
- How clarity rebuilds trust
7 episodes