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In this episode of Talking Success, The Best Fintech Podcast, Darren Franks sat down with Jim Marous- global banking influencer, co-publisher of The Financial Brand, host of Banking Transformed, and one of the most respected voices in digital banking.
For decades, traditional banking has relied on physical presence - branches, tellers, and personal relationships. Yet as digital adoption accelerates and neobanks disrupt legacy systems, the conversation has shifted. What role will branches play in a future where onboarding takes less than ten minutes on a smartphone? And can banks deliver genuine human connection without a physical footprint?

Jim Marous's LinkedIn: https://www.linkedin.com/in/jimmarous/

The Financial Brand's Website: https://thefinancialbrand.com/news/author/jimmarous
Darren Franks' LinkedIn: https://www.linkedin.com/in/darrenfranks/
Titc's Website https://titc.io/