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Value in a Visit
Manage episode 480849081 series 3576927
🎧 Episode 57 – "Value in a Visit: A Doctor Becomes the Patient"
Hey, it’s Dr. Fred Bagares. In this episode, I share my recent experience as a patient in a traditional insurance-based clinic—something I rarely do since switching to direct care practice.
I went to see an ophthalmologist for some concerning floaters, and the visit made me reflect deeply on what value truly means in a medical encounter. As someone who's worked hard to build a personal, relationship-driven practice, it was eye-opening (pun intended) to sit on the other side and witness a very efficient—but impersonal—system at work.
If you’re a physician, patient, or just someone curious about what truly matters in healthcare today, this episode will give you a lot to think about.
🕰️ Episode Highlights & Timestamps:
- [00:00] – Why I saw an ophthalmologist (and what triggered the visit)
- [01:00] – First impressions: busy waiting room, multiple waiting areas
- [02:00] – A step-by-step walkthrough of the visit logistics
- [03:00] – The actual medical encounter: 7 minutes with the doctor
- [05:00] – Breaking down what I paid for vs. what I experienced
- [06:00] – The disconnect between medical quality and emotional experience
- [08:00] – What patients value in healthcare vs. other service industries
- [09:30] – Why the human side of care still matters—barbers, vets, and doctors alike
- [10:30] – "Price is what you pay. Value is what you get."
- [12:00] – How direct care models offer a more meaningful patient interaction
- [13:00] – Rehab isn’t transactional—it's relational and nuanced
- [14:00] – Why insurance-based systems often fail both patients and clinicians
- [15:00] – A challenge to both patients and physicians: What are you going to do about it?
This was a personal one. It reminded me why I started MSK Direct in the first place—to offer something better than a system that often prioritizes process over people. If you’re fed up with 7-minute visits and checked boxes, this episode is for you.
👉 Don’t forget to like, subscribe, and share if this episode sparked something for you. Let’s keep the conversation going about what healthcare could and should be.
Would you like a matching Instagram caption or quote graphic to promote this episode?
58 episodes
Manage episode 480849081 series 3576927
🎧 Episode 57 – "Value in a Visit: A Doctor Becomes the Patient"
Hey, it’s Dr. Fred Bagares. In this episode, I share my recent experience as a patient in a traditional insurance-based clinic—something I rarely do since switching to direct care practice.
I went to see an ophthalmologist for some concerning floaters, and the visit made me reflect deeply on what value truly means in a medical encounter. As someone who's worked hard to build a personal, relationship-driven practice, it was eye-opening (pun intended) to sit on the other side and witness a very efficient—but impersonal—system at work.
If you’re a physician, patient, or just someone curious about what truly matters in healthcare today, this episode will give you a lot to think about.
🕰️ Episode Highlights & Timestamps:
- [00:00] – Why I saw an ophthalmologist (and what triggered the visit)
- [01:00] – First impressions: busy waiting room, multiple waiting areas
- [02:00] – A step-by-step walkthrough of the visit logistics
- [03:00] – The actual medical encounter: 7 minutes with the doctor
- [05:00] – Breaking down what I paid for vs. what I experienced
- [06:00] – The disconnect between medical quality and emotional experience
- [08:00] – What patients value in healthcare vs. other service industries
- [09:30] – Why the human side of care still matters—barbers, vets, and doctors alike
- [10:30] – "Price is what you pay. Value is what you get."
- [12:00] – How direct care models offer a more meaningful patient interaction
- [13:00] – Rehab isn’t transactional—it's relational and nuanced
- [14:00] – Why insurance-based systems often fail both patients and clinicians
- [15:00] – A challenge to both patients and physicians: What are you going to do about it?
This was a personal one. It reminded me why I started MSK Direct in the first place—to offer something better than a system that often prioritizes process over people. If you’re fed up with 7-minute visits and checked boxes, this episode is for you.
👉 Don’t forget to like, subscribe, and share if this episode sparked something for you. Let’s keep the conversation going about what healthcare could and should be.
Would you like a matching Instagram caption or quote graphic to promote this episode?
58 episodes
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