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What’s the point of asking a customer, "what website did you see this car on?"

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Manage episode 262379302 series 2115388
Content provided by Tony Thorstad. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tony Thorstad or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car.

So, if you want to know what brought them in today because it might help you sell them a car, for example, there’s a life event. Then feel free to ask them what brought them in today they just might say I just totaled my old car and now you have urgency. But, don’t ask that question purely for Marketing purposes.

--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support
  continue reading

14 episodes

Artwork
iconShare
 
Manage episode 262379302 series 2115388
Content provided by Tony Thorstad. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tony Thorstad or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car.

So, if you want to know what brought them in today because it might help you sell them a car, for example, there’s a life event. Then feel free to ask them what brought them in today they just might say I just totaled my old car and now you have urgency. But, don’t ask that question purely for Marketing purposes.

--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support
  continue reading

14 episodes

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