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Transforming Payments with Instant Bank Pay - Commusoft meets GoCardless ft. Pat Phelan
Manage episode 376830036 series 3365858
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Welcome back to a TakeStock! presented by Commusoft. Today, we explore Instant Bank Pay—https://www.commusoft.co.uk/software-integrations/gocardless/—featuring Pat Phelan, Chief Customer Officer of GoCardless!
Pat is an experienced CCO and has shared his wealth of customer knowledge with us. Have a listen and learn all about how GoCardless and Commusoft have partnered to make taking one-off payments easy, with Instant Bank Pay!
Chapters
1. Introduction (00:00:00)
2. Pat Phelan, CCO (00:02:02)
3. Learning from Experience (00:07:03)
4. Payments and Customer Convenience (00:09:00)
5. Customer Payment Journeys (00:12:05)
6. Customer Education & Instant Bank Pay (00:14:10)
7. Challenges, Past & Present (00:20:29)
8. Accelerating Innovation & Instant Bank Pay (00:26:26)
9. Making Payments Affordable (00:29:27)
10. Instant Bank Pay Success Stories (00:35:47)
11. Essential Support Advice (00:44:08)
12. Closing Out (00:48:42)
11 episodes
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