SAS 009 – Managing IT Vendor Relationships

SysAdmin Show

Business Dustin Reybrouck: IT System Administrator Careers I Talk Sysadmin Tech Software Development Podcasting Education

Content provided by Dustin Reybrouck: IT System Administrator. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dustin Reybrouck: IT System Administrator or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

7y ago 38:19

MP3•Episode home

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on November 25, 2024 00:29 (9M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Follow-Up

Missed from SAS 006
- Testing Hardware/Software
  - Test everything, try to break it
  - Don’t assume anything
- Testing backups
  - Monthly backup tests
  - Quarterly disaster recovery tests
  - Annual business continuity tests

Today’s Show – Managing IT Vendor Relationships

Everyone will need an IT vendor at some point, so build good relationships for when you need them
- Staffing help
- Emergencies
- Technical assistance for core infrastructure
Evaluation process
- Reputation
- Size
- Cost
  - Price is important, but isn’t everything
- Core competencies
- Availability
- Location
- Qualify engineer who will actually be doing the work – these are often the best relationships
Contract Review
- Larger companies won’t budge much
- This is the basis of the relationship
Fixed price vs T&M vs Not to Exceed

Final Thoughts

- Implement changes over time
- They work for you, you can override their recommendations

You can send feedback and ideas for future episodes to [email protected].

58 episodes

#Business #Dustin Reybrouck: IT System Administrator #Careers #I Talk #Sysadmin #Tech #Software Development #Podcasting Education