Sometimes in the salon business we get so "busy being busy" in November in December that our relationships with clients suffer, and that can lead to a January and February that are slower than they have to be. Summit salon Coach Chad Faass is back to help you navigate the next few months.

For salon owners, Chad talks about the importance of showing up for your team consistently, without doing team members' work for them or micromanaging. (Don't go from hero to villian!) Boost morale and save money with an early holiday party, and boost sales by gamifying retail knowledge and other team engagement activities.

For stylists, Chad and Blake have advice on how to keep conversations with guests positive in difficult political times, and to offer packages, discounts and simpler services to incentivize them to rebook in January and February.

Plus, advice on how to bring in referrals, and make the best out of the slow times.

Chad Fass on Instagram -- DM him for team engagement exercises

Learn more about Chad Faass and schedule a discovery call.

Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon.

SUMM IT UP is now on YouTube! Watch extended cuts of our interviews at www.youtube.com/@summitunlocked

Find host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at [email protected].

Visit us at SummitSalon.com to connect with others in the industry.