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Building with Trust at the Core with Dustin Amrhein, CEO and Co-Founder, Revcast
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In this episode of Straight to Voicemail, host Rachel Downey taps Dustin Amrhein, CEO and Co-Founder of Revcast, to zoom in on building trust during the launch of a new product.
Dustin brings years of experience in global customer experience and now leads the way in fostering relationships with early customers at Revcast.For him, trust is not just a value but a practice grounded in transparency and honesty.
In this conversation, you’ll hear about:
- Why trust is the cornerstone of building strong customer relationships
- How transparency shapes the customer experience and helps navigate the uncertainties of a new product
- The power of giving back and making connections, no strings attached
Jump into the conversation:
(00:00) Meet Dustin Amrhein
(01:19) Building trust through transparency and honesty
(02:14) The balance between feedback and product roadmap
(03:09) How giving back strengthens relationships
(04:01) Dustin’s leadership approach in creating customer trust
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