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Jacob Karnes, author and business coach specializing in franchise development, joins Andrew Biernat on StoryBuilders to share his insights on building dream teams and fostering extraordinary company culture. From his ten-year journey at Chick-fil-A to launching his own successful business, Jacob's story is filled with practical advice for business leaders seeking to improve employee retention and performance.

Key Takeaways:

• The High Cost of Turnover: Discover the staggering reality of employee turnover, particularly among younger generations. Jacob reveals how rates as high as 90% are impacting businesses and explores the underlying causes.
• Building a "Sticky" Workplace: Learn how to create a work environment where employees feel a sense of belonging and purpose, leading to increased loyalty and reduced turnover. Jacob shares actionable strategies to foster genuine connections and motivation beyond simple compensation.
• The Power of Positive Feedback: Uncover the transformative impact of a positive feedback-focused approach. Jacob explains his four-to-one rule and the "WIN" method for delivering effective feedback, creating a culture of continuous improvement.
• Investing in Your Team's Growth: Explore the surprising benefits of investing in employee development, even if it means risking losing them to other opportunities. Jacob emphasizes the long-term return on investment in employee growth and the potential for positive referrals.

Jacob's insights are interwoven with engaging anecdotes from his experience at Chick-fil-A and working with numerous franchises, providing tangible examples of these strategies in action. Tune in to learn how to cultivate a thriving, loyal team and unlock the true potential within your organization. Learn more about Jacob's work and grab his book, Master Your First Job, at masteryourfirstjob.com

Want to be a guest on the StoryBuilders Podcast? Let's connect and see if it's a mutual fit! ---> mystorybuilders.com/podcastprecall