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Summary

In this episode of the Sterilization Station podcast, host Bill Rishell engages with Jill Berends, a clinical specialist in sterile processing, discussing her journey from surgical technology to leadership. They explore the challenges and defining moments in Jill's career, the skills she developed, and the importance of creating a learning environment in sterile processing. The conversation emphasizes the significance of mentorship, team engagement, and the need for effective communication in leadership roles within healthcare. In this conversation, Bill Rishell and Jill Berends discuss the importance of gratitude in leadership, the value of education and certifications for career advancement, and the significance of continuing education in sterile processing. They explore the challenges faced by leaders and the role of mentorship and coaching in personal and professional growth. The dialogue emphasizes the need for leaders to support their teams, celebrate achievements, and foster a positive culture within their departments.

takeaways

• Jill Berends transitioned from surgical tech to sterile processing leadership.
• Self-education and mentorship were key in Jill's career development.
• Understanding the 'why' behind processes is crucial for effective leadership.
• Creating a learning environment fosters team engagement and safety.
• Leaders should observe and understand team dynamics before implementing changes.
• Effective communication is essential in leadership roles.
• Maintaining involvement in the OR can enhance leadership effectiveness.
• Recognizing and thanking team members boosts morale and motivation.
• Building trust requires patience and collaboration with the team.
• Navigating change effectively involves preparing the team and involving them in the process. Thank you is a powerful tool in leadership.
• Showing appreciation can significantly impact team morale.
• Education and certifications are crucial for career advancement.
• Understanding sterilization processes is essential for surgical techs.
• Continuing education helps leaders stay updated on industry trends.
• Involving team members in decision-making fosters collaboration.
• Great leaders can change lives through mentorship.
• Celebrating team achievements boosts morale and motivation.
• Investing in leadership coaching can enhance personal growth.
• Being brave is essential for pursuing leadership opportunitie

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