What if the key to creating lasting impact isn’t about giving more—but listening better? Social impact architect Gretchen Villegas shares her transformative journey from the rural Midwest to remote villages in Africa and Latin America, where she learned that the deepest change comes from understanding what people truly need—not what we assume they do. This conversation challenges how we define service, fulfillment, and success, offering a compelling case for leading with empathy, trust, and curiosity. Get ready to rethink what it means to help—and to lead.