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Relational Leadership vs. Transactional Management: Build Trust & Multiply Your Impact

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Manage episode 496287377 series 3139937
Content provided by Stay Forth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stay Forth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Halfway through summer and already feeling the rush of back-to-school and end-of-year deadlines? In this episode of the H₂ Leader Summer Series, Alan Briggs and Jonathan Collier challenge the “grind-only” mentality by uncovering the power of relational leadership over mere transactions. You’ll learn:

  • The difference between transactional (BNI-style) and relational (Coharbor-style) approaches

  • How a high-trust culture drives better engagement, retention, and results

  • The 3 Cs every leader needs—Curiosity, Care, and Consistency—and how to practice them

  • Real-world signs your organization is drifting into “just manage” mode

  • Reflection questions to help you shift from “What can they do for me?” to “How can I serve them?”

Whether you lead a small team or a global enterprise, you’ll come away equipped to strengthen trust, spark engagement, and multiply your impact—one authentic connection at a time.

Show Notes
  1. Welcome & Summer Check-in

    • Mid-summer realities: schools shopping in July, transactional everywhere

    • Why relational leadership matters now

  2. Two Networking Models

    • Transactional: “Get leads, hit quotas” (BNI-style)

    • Relational: “Get to know the person first” (Coharbor-style)

  3. Why Trust Trumps Transactions

    • As goes the leader, so goes the culture

    • Real-life boardroom example: cold, closed vs. warm, open

  4. Signals of Low-Trust vs. High-Trust Cultures

    • Do people feel safe to speak up?

    • Are values just on the wall, or lived daily?

    • Celebration vs. checkbox mentality

  5. The 3 Cs of Relational Leadership

    1. Curiosity: Ask what’s really on people’s minds

    2. Care: Show genuine concern for the human, not just the role

    3. Consistency: Do your values and words match your actions—every day

  6. Practical Steps to Shift

    • Check your own inbox: person or task?

    • Communicate context + clarity + candor

    • Use “three strikes” principle: when a tool or process fails repeatedly, pick up the phone

  7. Reflection Questions

    • How relational is my current leadership?

    • Where am I defaulting to transactions over relationships?

    • Who needs more of my presence (not just my direction)?

Resources & Links How to Subscribe & Review

If you enjoyed this episode, please:

  1. Subscribe to “Stay Forth Leadership” on Apple Podcasts

  2. Rate & Review—your five stars help others find the show!

  3. Share with a friend or colleague who’s ready to lead from relationship, not just transaction

  continue reading

482 episodes

Artwork
iconShare
 
Manage episode 496287377 series 3139937
Content provided by Stay Forth. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stay Forth or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Halfway through summer and already feeling the rush of back-to-school and end-of-year deadlines? In this episode of the H₂ Leader Summer Series, Alan Briggs and Jonathan Collier challenge the “grind-only” mentality by uncovering the power of relational leadership over mere transactions. You’ll learn:

  • The difference between transactional (BNI-style) and relational (Coharbor-style) approaches

  • How a high-trust culture drives better engagement, retention, and results

  • The 3 Cs every leader needs—Curiosity, Care, and Consistency—and how to practice them

  • Real-world signs your organization is drifting into “just manage” mode

  • Reflection questions to help you shift from “What can they do for me?” to “How can I serve them?”

Whether you lead a small team or a global enterprise, you’ll come away equipped to strengthen trust, spark engagement, and multiply your impact—one authentic connection at a time.

Show Notes
  1. Welcome & Summer Check-in

    • Mid-summer realities: schools shopping in July, transactional everywhere

    • Why relational leadership matters now

  2. Two Networking Models

    • Transactional: “Get leads, hit quotas” (BNI-style)

    • Relational: “Get to know the person first” (Coharbor-style)

  3. Why Trust Trumps Transactions

    • As goes the leader, so goes the culture

    • Real-life boardroom example: cold, closed vs. warm, open

  4. Signals of Low-Trust vs. High-Trust Cultures

    • Do people feel safe to speak up?

    • Are values just on the wall, or lived daily?

    • Celebration vs. checkbox mentality

  5. The 3 Cs of Relational Leadership

    1. Curiosity: Ask what’s really on people’s minds

    2. Care: Show genuine concern for the human, not just the role

    3. Consistency: Do your values and words match your actions—every day

  6. Practical Steps to Shift

    • Check your own inbox: person or task?

    • Communicate context + clarity + candor

    • Use “three strikes” principle: when a tool or process fails repeatedly, pick up the phone

  7. Reflection Questions

    • How relational is my current leadership?

    • Where am I defaulting to transactions over relationships?

    • Who needs more of my presence (not just my direction)?

Resources & Links How to Subscribe & Review

If you enjoyed this episode, please:

  1. Subscribe to “Stay Forth Leadership” on Apple Podcasts

  2. Rate & Review—your five stars help others find the show!

  3. Share with a friend or colleague who’s ready to lead from relationship, not just transaction

  continue reading

482 episodes

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