From 30-Hour Flights To 5-Hour ER Waits: Why Ruchi Singh Built A Check-In SaaS To Fix It All Start. Scale. Exit. By Sintesys podcast

From 30-Hour Flights to 5-Hour ER Waits: Why Ruchi Singh Built a Check-In SaaS to Fix It All

4M ago 18:52

Content provided by Ivan Galvez. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ivan Galvez or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Episode Summary:

In this episode of Start. Scale. Exit., Ivan Galvez speaks with Ruchi Singh, founder and CEO of iRobo, a SaaS platform revolutionizing check-in systems in hospitality and healthcare using AI and robotics. Ruchi shares her 25+ years of global tech experience, how frustrating personal travel and hospital wait times sparked her startup vision, and why thoughtful observation is an underrated entrepreneurial superpower. From MVP to pre-seed, Ruchi walks through building a solution that reduces wait times, improves customer experience, and has the potential to save lives in emergency situations.

Key Takeaways:

Why long wait times in hotels and hospitals are more than just an inconvenience—they're a global, costly problem
How real-world frustration can be the spark for scalable innovation
Ruchi’s journey from India to launching her startup from George Washington University
What founders must prioritize when building AI-powered solutions for real humans
The one mindset shift every pre-seed entrepreneur needs to succeed
Lessons from prototyping hardware SaaS solutions with Intel support

Golden Nugget:

“Be a better thinker. We’ve stopped using our minds to solve real problems. Technology should follow purpose—not the other way around.”

Mentioned in the Episode:

iRobo (AI & Robotics platform for smart check-ins)
Seabed Germany tech show
George Washington University (GWU)
Bhagavad Gita (Ruchi’s favorite book)
Perplexity AI (AI tool recommendation)

Connect with Ruchi Singh:

LinkedIn
Email: [email protected]
Phone: +1 (857) 395-0594
Coming soon: iRobo website (currently pre-launch)

Listen Now & Subscribe:

Apple Podcast: https://podcasts.apple.com/us/podcast/start-scale-exit-by-sintesys/id1821116362
Spotify: https://open.spotify.com/show/67vlE6A7nyoz7imV97qhqK
Amazon Music: https://music.amazon.com/podcasts/ffad99ff-f3b7-4ac5-85e8-b85cde4a1c8d/start-scale-exit-by-sintesys

Powered by Sintesys.us

Sintesys helps SaaS founders scale their platforms and customer experiences with high-performance development and support.

15 episodes