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Content provided by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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How to Deal with Rude Customers (Without Losing Your Mind) | Ep. 48 | Start It or Scrap It Podcast

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Manage episode 523726391 series 3657587
Content provided by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Every business owner has dealt with that customer β€” the one who emails angrily on a Friday, demands instant responses, or expects Amazon-level service from a small team.
In this episode, Mike & Gummi dive into how to set boundaries, train your customers, and protect your sanity while keeping your business running smoothly.
They also take questions from TikTok and Reddit, including:
- How to market local physical businesses on a budget
- Whether β€œEvery Door Direct Mail” (EDDM) is worth it
- And a Reddit idea about renting metal detectors at the beach that might actually be genius.
🎧 Watch or listen for practical business advice, sharp humor, and a few surprisingly great side hustles.
Available on Spotify, Apple Podcasts & all major platforms.
Follow Start It or Scrap It for weekly insights:
Instagram β†’ https://instagram.com/startitorscrapit
TikTok β†’ https://tiktok.com/@start.it.or.scrap.it
X β†’ https://x.com/StartItScrapIt
LinkedIn β†’ https://www.linkedin.com/in/startitorscrapit/
#Entrepreneurship #CustomerService #BusinessTips #StartItOrScrapIt #SmallBusiness

  continue reading

48 episodes

Artwork
iconShare
 
Manage episode 523726391 series 3657587
Content provided by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Terkanian and Mr. Gummi, Michael Terkanian, and Mr. Gummi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Every business owner has dealt with that customer β€” the one who emails angrily on a Friday, demands instant responses, or expects Amazon-level service from a small team.
In this episode, Mike & Gummi dive into how to set boundaries, train your customers, and protect your sanity while keeping your business running smoothly.
They also take questions from TikTok and Reddit, including:
- How to market local physical businesses on a budget
- Whether β€œEvery Door Direct Mail” (EDDM) is worth it
- And a Reddit idea about renting metal detectors at the beach that might actually be genius.
🎧 Watch or listen for practical business advice, sharp humor, and a few surprisingly great side hustles.
Available on Spotify, Apple Podcasts & all major platforms.
Follow Start It or Scrap It for weekly insights:
Instagram β†’ https://instagram.com/startitorscrapit
TikTok β†’ https://tiktok.com/@start.it.or.scrap.it
X β†’ https://x.com/StartItScrapIt
LinkedIn β†’ https://www.linkedin.com/in/startitorscrapit/
#Entrepreneurship #CustomerService #BusinessTips #StartItOrScrapIt #SmallBusiness

  continue reading

48 episodes

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