In this episode of Smart w/ Heart, host Katie Holt talks with Lauren Glass Mullins, founder of Personality Pool, to explore how personality-based hiring is transforming recruiting, retention, and culture fit in the senior living space.

Lauren shares how Personality Pool uses video-based screening and AI-powered assessments to help HR leaders and hiring managers go beyond résumés, uncovering the soft skills and personality traits that truly matter in frontline and caregiving roles.

Whether you’re an executive director, HR professional, or operator focused on building stronger teams, this conversation offers practical insights into:

• How AI and video tools humanize (not replace) the hiring process

• Ways to reduce turnover costs and hire for long-term culture fit

• The future of recruiting in senior living and aging services

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Connect w/ Lauren:

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Check out Personality Pool on LinkedIn

https://personalitypool.com/Homepage

Check out their new tool: https://personalitypool.com/CustomAssessment

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