#7 - Exploring Radical Customer Obsession
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Renée Chaplin, VP of APAC at Constant Contact, interviews Amanda Stevens, Consumer Futurist and Marketing Expert.
In this episode:
- Why customer experience is a game-changer for small business
- Where to start: Easy ways to introduce CX into your business today
- How AI is reshaping customer expectations (and how to stay ahead)
- Tips for getting your team on board with delivering standout service
- CX success stories and lessons from Amanda’s latest book
- Why milestone marketing and partnerships are key to long-term loyalty
Learn more: https://www.constantcontact.com/au
7 episodes