Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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Content provided by Stephen Townshend. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Townshend or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Operational Intelligence with Adam Kinniburgh (Episode 112)
Manage episode 523370769 series 2917773
Content provided by Stephen Townshend. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Townshend or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
What is operational intelligence and how is it different from observability or BI?
This week I'm joined by SquaredUp's VP of Innovation Adam Kinniburgh to answer that question and many more including...
❓ What is operational intelligence?
🙈 Relating observability back to customer, business, or revenue
😎 The value of giving stakeholders confidence
🌉 Who bridges the gap between tech and business or engineers and leadership?
🦋 Correlation VS causation and our innate desire to build connections
...and much more.
You can find Adam on:
LinkedIn: https://www.linkedin.com/in/adamkinniburgh/
...and the Operationally Intelligent podcast here:
https://squaredup.com/operationally-intelligent/
You can find the Slight Reliability merch store here:
https://slightreliability.digitees.co.nz/
You can find Stephen on:
LinkedIn: https://www.linkedin.com/in/stephentownshend/
Bluesky: https://bsky.app/profile/slightreliability.bsky.social
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre
114 episodes
Share
Manage episode 523370769 series 2917773
Content provided by Stephen Townshend. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Townshend or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
What is operational intelligence and how is it different from observability or BI?
This week I'm joined by SquaredUp's VP of Innovation Adam Kinniburgh to answer that question and many more including...
❓ What is operational intelligence?
🙈 Relating observability back to customer, business, or revenue
😎 The value of giving stakeholders confidence
🌉 Who bridges the gap between tech and business or engineers and leadership?
🦋 Correlation VS causation and our innate desire to build connections
...and much more.
You can find Adam on:
LinkedIn: https://www.linkedin.com/in/adamkinniburgh/
...and the Operationally Intelligent podcast here:
https://squaredup.com/operationally-intelligent/
You can find the Slight Reliability merch store here:
https://slightreliability.digitees.co.nz/
You can find Stephen on:
LinkedIn: https://www.linkedin.com/in/stephentownshend/
Bluesky: https://bsky.app/profile/slightreliability.bsky.social
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre
114 episodes
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Similar to Slight Reliability
Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
…
continue reading
1
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
1k483
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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…
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…
continue reading
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…
continue reading
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continue reading
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