))
#65 - Dennis Woodside, CEO at Freshworks
Manage episode 482755525 series 3595679
Content provided by Slice of Media, Inc. and Slice of Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Slice of Media, Inc. and Slice of Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!
Our Guest: Dennis Woodside, CEO at Freshworks.
What you’ll get out of this episode:
- Freshworks serves the mid-market with AI-enabled IT and customer support software, offering enterprise-grade features at a fraction of the cost.
- AI is central to Freshworks’ growth, with products like AI Agents, Copilots, and Insight tools driving productivity and efficiency.
- Real-world adoption metrics include 70% deflection of queries with AI agents and a 30% boost in support productivity with copilots.
- Dennis Woodside emphasizes a growth mindset, encouraging teams to embrace AI and upskill for future roles.
- The future of interaction is agentic, making company-customer engagement faster, smarter, and more human.
To Learn More About Freshworks:
Website: https://www.freshworks.com/
Company LinkedIn: https://www.linkedin.com/company/freshworks-inc/
Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/
Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/
Slice of Technology is produced by Slice of Media, Inc.
65 episodes
Share
