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The AI Assistant Race, Southwest's New Promise and Booking.com Revelations

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Manage episode 485421729 series 2530458
Content provided by Skift. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Skift or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Southwest Airlines has scrapped its signature free-checked-bag perk, instituting $35 and $45 fees for first and second bags, moving toward assigned seating with extra charges, and framing the changes as essential for competitiveness and profit. OpenAI, meanwhile, is forming a hardware company to build AI-native devices that could become travelers’ primary booking assistants, giving the startup a chance to rethink consumer tech from the ground up and challenge incumbents like Apple and Google. Finally, the 2021 investigative book The Machine chronicles Booking.com’s tumultuous rise, revealing cultural rifts, leadership shake-ups, and a long-standing resistance to sharing data and resources with other Booking Holdings brands.

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1457 episodes

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Manage episode 485421729 series 2530458
Content provided by Skift. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Skift or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Southwest Airlines has scrapped its signature free-checked-bag perk, instituting $35 and $45 fees for first and second bags, moving toward assigned seating with extra charges, and framing the changes as essential for competitiveness and profit. OpenAI, meanwhile, is forming a hardware company to build AI-native devices that could become travelers’ primary booking assistants, giving the startup a chance to rethink consumer tech from the ground up and challenge incumbents like Apple and Google. Finally, the 2021 investigative book The Machine chronicles Booking.com’s tumultuous rise, revealing cultural rifts, leadership shake-ups, and a long-standing resistance to sharing data and resources with other Booking Holdings brands.

Connect with Skift

LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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