Episode Summary
In this episode of Serving Justice, host Kevin Rosenquist interviews Andranik "Andy" Gyulasaryan, founder of Famous Legal Services, to discuss the intricacies of process serving and skip tracing. Andy shares his journey in transforming the industry through professionalism, innovation, and technology. They delve into the types of legal documents handled, misconceptions about the industry, and how Famous Legal Services leverages cutting-edge tools like Serve Manager and AI for skip tracing. Andy also highlights the importance of communication, reliability, and transparency in building client trust.

Timestamps
[00:38 - 01:30] Founding Famous Legal Services: Andy's motivation
[01:31 - 02:08] Primary clients and industries served
[02:09 - 02:58] Types of legal documents delivered
[02:59 - 03:27] Technological advancements in process serving
[03:28 - 04:10] Misconceptions about process servers
[04:11 - 05:00] Skip tracing: Methods and strategies
[05:01 - 05:35] Social media's role in skip tracing
[05:36 - 06:14] Additional services offered to attorneys and collection companies
[06:15 - 06:38] Increased demand for process serving
[06:39 - 07:31] Use of Serve Manager and advanced tracking systems
[07:32 - 08:07] AI's impact on process serving
[08:08 - 08:56] Communication strategies and handling delays
[08:57 - 09:40] Service standards and client expectations

About The Show
Serving Justice is a podcast dedicated to exploring the intricate world of legal document delivery and the critical role of process servers. Hosted by Kevin Rosenquist and attorney Andranik "Andy" Gyulasaryan, the show dives into the behind-the-scenes processes that keep the legal system moving efficiently. Each episode features industry professionals sharing insights, challenges, and innovations in the field. From the art of skip tracing and handling high-stakes legal documents to leveraging technology and AI, Serving Justice provides listeners with a deep understanding of the precision and professionalism required in this essential service.