Summary

In this episode of Service Evolution, Jim Robinson is joined by Nathan Whittacre, CEO of Stimulus Technologies, to explore the journey of building a tech-driven company from the ground up, the evolving landscape of AI, and the importance of authentic leadership.

Nathan shares how his passion for technology, ignited as a teenager, became the launching pad for Stimulus Technologies—now celebrating thirty years in business. He emphasizes the seismic shifts in how businesses use technology, recalling a time when email and internet access were rare in daily operations. Nathan’s story is a testament to adaptability and learning by doing; much of his business acumen, he admits, was acquired outside the classroom.

Tech leadership, Nathan asserts, is about authenticity, continuous learning, and fostering a strong company culture. He candidly discusses pitfalls, like chasing every new opportunity at the expense of focus, and reveals that saying “no” can be as vital as innovation. AI, the current “white rabbit,” is another hot topic. Nathan advises businesses to seek real ROI from AI tools, avoiding distractions from their core goals. He also advocates for frameworks like EOS (Entrepreneurial Operating System) to keep teams aligned, engaged, and successful.

Nathan’s approach revolves around driving growth through technology, focusing on people, and leading with a purpose. This episode is a treasure trove for anyone navigating the intersection of leadership, tech, and business growth!

Show Notes

(00:00) Introduction

(05:31) Leadership Through Culture and Learning

(08:11) Prioritizing Core Goals over Trends

(12:27) Implementing the EOS Framework

(14:23) Chasing Distractions over Focus

(17:37) Aligning Team and Business Success

(19:59) Money as the 10th Priority

(23:29) Ensuring Longevity Through Leadership

(31:05) Embracing Technology’s Benefits

Links

Jim Robinson

CGP Maintenance and Construction Services

Nathan Whittacre

Stimulus Technologies