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Welcome to the very first episode of Unfinished Business with Eric Mulvin, a podcast exploring how visionary leaders, entrepreneurs, and creative minds are reshaping their industries and making bold pivots in the age of AI.

In this launch episode, the mic flips as Eric is interviewed by Isaac Navias, co-owner of LocalFi and host of Full Time to Travel Time. Together, they dig into the why behind this podcast: What does “unfinished business” really mean for business owners, and why is now the time to talk about it?

Eric shares how his journey from a taxi company startup to building one of the fastest-growing BPOs in the Philippines, Pac Biz Outsourcing, has always been fueled by a desire to create impact through people and technology. They talk AI + HI (human intelligence), building people-first businesses in a tech-driven world, and how staying ahead requires constant reinvention.

If you're a business owner, team leader, or innovator navigating the rapid changes in your industry, this podcast is for you. You’ll hear real stories, real strategies, and the human side of growth from people still building, still dreaming, and still chasing what’s next.

Brought to you by Pac Biz Outsourcing: helping transportation, software, and eCommerce companies scale support and reduce costs with dedicated teams in the Philippines. Learn more at pac-biz.com.