In this inaugural episode, host Rick Watson talks with:

John Shao, Co-founder and CTO of Pipe17, a fast-growing player in the e-commerce order management space. John shares his journey from being an early AI adopter to becoming a company-wide evangelist for AI adoption.

John discusses his experience with the wide range of employee reactions to AI, from those who find it game-changing to others who feel it reduces their efficiency. He explains the challenges of getting people to overcome their hesitancy and the importance of a hands-on approach to drive adoption.

Learn how John evangelizes AI usage by showcasing real-life use cases in all-hands meetings and encouraging a culture of sharing and curiosity. He offers practical tips, like asking an AI to generate the best prompt for a task and using AI to verify its own work. John also shares his perspective on the future of work, including the need for new roles like an "AI analyst" to bridge the gap between data and business decisions.