Leah Cottrill And The Heart Behind SERVPRO The Rescue Room podcast

Leah Cottrill And The Heart Behind SERVPRO

21d ago 28:38

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Everyone needs a little rescue from time to time, and this episode is a reminder that we’re all in it together.

Welcome back to The Rescue Room! In this final episode of the season, I sit down with Leah Cottrill, owner of SERVPRO of Delaware, OH, for a powerful and personal conversation about grit, grief, and the strength of our local community. Leah opens up about her unexpected journey—from cleaning up fires as a teen for her dad’s company to stepping into ownership, all while facing some of life’s toughest moments, including the loss of her brother and keeping the business afloat during the chaos of the pandemic.

We talk about what it really means to support our first and second responders, and why building a caring, honest workplace is so important when life throws curveballs. There are plenty of laughs—especially about her “war” on Crocs in the office—but also raw, honest truths about navigating doubt, overcoming self-blame, and leading with authenticity through dark days.

You’ll hear Leah’s wisdom about supporting staff through grief, and we’ll celebrate the resilience that carries us forward. Plus, I share all the details about our upcoming flag football event—one more way we’re honoring the everyday heroes who keep our community strong.

Moments

00:00 Rescue Room: Community Connections

04:56 "Finding My Path"

09:27 "Searching for Purpose Amid Struggles"

09:53 "Trusting God in Challenges"

14:37 "Family, Loss, and Purpose"

18:57 Coping Through Laughter and Trauma

21:21 "Grief and Care in Workplaces"

22:36 Entrepreneurship's Emotional Challenges

26:09 "Honoring Military and First Responders"

Presented by SERVPRO of Delaware, OH

We are always here to serve our community. Of course, we are available during disasters and emergencies, but we are also very involved in the community. Some of the places you will see us serving are at our local Chamber of Commerce, First Friday, the Red Cross, Source Point, the Delaware County Board of Realtors, and much more.

Presented by Nissan North

The Nissan North Team in Columbus Can't Wait to Hear from You!

Our top priority is caring for our customers, so we're always open to hearing your feedback, questions, and comments. Please do not hesitate to contact us immediately with any questions, comments, or inquiries you may have regarding the Nissan North family.

5 episodes