In this episode of Spilling the Teeth, we sit down with Scott Kennedy, Director of Multisite, Schools and Institutions at Henry Schein Canada. Scott shares how Canada’s dental service organisation (DSO) landscape has evolved from a handful of emerging groups to more than 300 today, and what that rapid growth means for technology adoption, staffing, and the future of dental care in Canada.

In this episode, you’ll discover:

• Why the Canadian DSO market is expanding and how it compares globally.
• The biggest challenges facing group practices today.
• How cloud–based and AI–driven tools are transforming operations.
• Why technology consolidation is vital for efficiency and patient care.
• How collaboration with dental schools is shaping the next generation.
• The impact of innovations like 3D printing and automation.
• Practical advice for DSOs looking to scale successfully.
• What the next decade of Canadian group dentistry may hold.

Whether you’re a DSO leader, practice owner exploring group expansion, or part of a dental team navigating the shift towards multisite operations, this episode offers valuable insights into how the market is evolving, the challenges and opportunities of consolidation, and what it takes to build a scalable, future–ready dental organisation. Even if you’re not based in Canada, the themes, strategies, and lessons shared in this conversation are highly relevant to anyone operating within or exploring the group dentistry space.

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