Episode Summary:

In this episode, Thomas Kunjappu breaks down the largest study ever conducted on ChatGPT usage — covering over 1.5 million messages from 130,000 users. What does this mean for HR leaders? From demographics to global adoption, from workplace use cases to compliance and upskilling, Thomas shares seven actionable takeaways that every HR leader needs to know to stay ahead in the AI-powered workplace.

Whether you’re navigating AI adoption in your organization, shaping compliance policies, or rethinking employee training, this episode will give you the clarity and insights to lead with confidence.

🔑 Key Takeaways

1. Demographics Are Shifting – Gender parity has already arrived, with women slightly outpacing men in ChatGPT adoption.
2. AI Is Going Global – Adoption is spreading quickly, even in middle- and lower-income countries.
3. Work vs. Personal Use – Consumers are using ChatGPT at work primarily for tasks rather than just questions.
4. Workplace Writing Dominates – Emails, job descriptions, resumes, and presentations are among the most common work-related tasks.
5. Employees Want AI to Do the “Sucky Work” – Repetitive tasks are being offloaded to AI, freeing up time for higher-value work.
6. Compliance Is Critical – HR must implement clear AI usage policies to avoid data leaks and compliance risks.
7. Upskilling Is Urgent – AI-related competencies will redefine roles; HR leaders must reskill teams to stay competitive.

📌 What You’ll Learn

• How ChatGPT usage has exploded globally since 2022
• Why AI adoption is faster than the rollout of smartphones or broadband
• The difference between personal and workplace AI use cases
• The industries most affected by AI adoption right now
• What HR leaders can do to future-proof their organizations

🔗 Resources & Links

• [OpenAI Study Reference] (insert link Thomas mentioned)
• Learn more about Cleary and how we help organizations adopt AI responsibly: gocleary.com