More than a Stay: The Emotion Behind Exceptional Service
Manage episode 517838313 series 3687729
In this episode of Dine & Dish, host Michele DiMeo, the Restaurant Diva, sits down with Amanda, the Innkeeper of the charming Foster Harris House, to uncover the heart and soul behind truly exceptional hospitality. Together, they explore what it means to create emotional connections with guests, the art of anticipating needs before they're spoken, and how genuine care transforms a stay—or a meal—into an unforgettable experience. Tune in for heartfelt stories, timeless service lessons, and a reminder that the best hospitality always begins with empathy.
12 episodes