Learn more and connect with Monique Howard:

• Monique’s LinkedIn - https://www.linkedin.com/in/monique-h-82b2722/
• Shoulda Been An Email Agent - https://agent.ai/profile/shoulda-been-an-email
• Smarticles Website - http://www.mysmarticles.com/

"What's really important to me is that I build something that makes a change in someone's life." – Monique Howard

That’s the heart behind Monique’s work, and it’s also why she was recognized as one of our very first Community Choice Award winners for her agent, Shoulda Been an Email.

At first glance, the name is funny (and instantly relatable). But dig a little deeper, and you see the serious builder’s mindset behind it. Monique saw meeting transcripts not just as records, but as raw material:

“Meeting transcripts in the world of AI are gold because you can do everything with a meeting transcript.”

Her agent uses transcripts to evaluate meetings against their agenda, then delivers witty, practical feedback on how to facilitate better. Instead of a dry checklist, you get a voice with personality. Her agent helps people not just run meetings, but learn to run them better.

And Monique’s motivation goes even deeper. Her journey into agents started years earlier when she built tools for her children on the autism spectrum. From experimenting with Alexa to creating Color Together, she’s always been driven by one question: How can this technology make a real difference in someone’s life?

That’s what makes her story resonate so strongly in this community. Yes, agents can save time and cut repetitive tasks. But they can also be designed to teach, to coach, to include, and to change lives.

Builder takeaway: When you’re creating agents, don’t stop at efficiency. Ask yourself: What lasting impact could this agent have on the way people learn, connect, or grow?

Big thanks to Monique for showing us what it looks like to build with both craft and heart.

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