EPISODE SUMMARY

In this powerhouse conversation, Sabrina sits down with Lynn Wise, founder of Contractor in Charge and co founder of One Path AI. Lynn brings more than three decades of experience in the trades, corporate leadership, financial management, scaling operations, and building teams that stay loyal for years.

From her early days dispatching at 18 years old, to becoming a general manager and part owner of a trades company, to reinventing herself at IBM, to returning to her “high school sweetheart” industry and launching a business that now supports contractors nationwide, Lynn shares deeply insightful lessons that every home service owner needs to hear.

Together, Sabrina and Lynn dig into leadership, team retention, the realities of running a profitable business, the importance of standardization, the difference between valuable versus simply operational businesses, and why honesty and integrity win every single time.

Lynn also shares her perspective on AI, the future of small business, and how technology will reshape customer experience and operational efficiency in the trades. This episode is packed with wisdom, strategy, hard truths, and practical direction that will elevate how you think about your business.

If you enjoyed this episode, share it with a powerhouse woman in the home service space who needs this message. And please leave a review on Apple Podcasts. It means more than you know.

For tools, strategy, and resources, visit NotFragilePodcast.com.