25: This is How I Help My Patients Keep Their Teeth for Life
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Nothing ever gets done without committing first. Whether you're pursuing a career in
dentistry, training for a marathon, or simply getting to the gym in the
morning, commitment is always the first step. However, this surprised me: in
all my years as a periodontist, I realized that doctors rarely ask their
patients for commitment to their own health. That realization changed
everything about how I practice dentistry, and it has dramatically improved my
patients' long-term outcomes.
In this episode, I share a powerful story about how my mentor, Dr. P.D. Miller, the
Father of periodontal plastic surgery—taught me the true meaning of commitment.
About fifteen years ago, after I gave a lecture on maintaining teeth with
severe periodontal disease for thirty years, Dr. Miller approached me and
suggested I write an article about my findings. I casually said
"sure," but I had no real intention of following through. Two weeks
later, he called me on a Sunday morning and did something that would transform
not just that article, but my entire approach to patient care. He asked me to
make a formal commitment: "I, Michael Sonick, commit to you, Dr. P.D.
Miller, to write an article within the next four weeks and have it delivered to
your office." I said those words, and two weeks later, the article was
done. Without that commitment, it never would have been written.
How I Use the Commitment Method with Every Patient
That experience inspired me to become what I now call an "oral hygiene
coach" for my patients. At every new patient's initial visit, after I
complete their examination and present their treatment plan, I ask them to
commit to getting their teeth cleaned every three months for the rest of their lives. But I
don't just ask them if they'll do it—I require them to make a
formal, verbal commitment: "I, [patient name], commit to you, Dr. Michael
Sonick, to get my teeth cleaned every three months for the rest of my life,
whether it's in your office or in the office of another competent periodontist
or restorative dentist."
At first, patients are often surprised. They'll say "yes," and I'll respond,
"That's not a commitment." Then they ask, "What do you want from
me?" That's when I explain exactly what I need them to say. When they
finally speak those words, something remarkable happens. It becomes a
significant emotional event for them—perhaps the first time in their lives that
a doctor has asked them to take personal responsibility for their long-term
health. And they remember it. When they return for their re-evaluation and
recall appointments, they often smile and laugh because that moment of
commitment stays with them.
The Four C's: From Commitment to Confidence
My mentor, Dan Sullivan, teaches a powerful framework called the Four C's: Commitment
leads to Courage, which builds Capability, and ultimately creates Confidence.
This applies to everything we do in life, from professional achievements to
personal health goals. When patients make that verbal commitment in my office,
they're taking the first step in this transformational process. They're not
just agreeing to show up for cleanings—they're committing to being partners in
their own long-term dental health. This simple but profound practice has
dramatically improved patient compliance, treatment outcomes, and the longevity
of the dental work I perform.
I apply this coaching approach in every area of my life, with my children, friends, and
colleagues. Whether you're a dental professional looking to improve patient
outcomes or someone who wants to take better care of your own health, the
principle remains the same: without commitment, you're never going to achieve
your goals. It requires courage on both sides—for patients to commit, and for
doctors to ask for that commitment. But when we do, we create lasting change.
Remember: be the gift to your patients and to everyone in your life.
Mentioned in this episode:
Transform your practice with Dr. Michael Sonick's "Treating People Not Patients" course
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