HealthTech2Care (HT2C) Podcast featuring Raja Danish, Co‑Founder & CEO of Wise Medical Billing

Raja Danish (Guest):

🌐 Wise Medical Billing: https://www.wisemedicalbilling.com

🔗 LinkedIn: https://www.linkedin.com/in/rajadanish

Bert Fernandez (Host):

🌐 HealthTech2Care: https://www.healthtech2care.com

🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez

📺 YouTube: https://www.youtube.com/@HealthTech2Care

🎙️ In this episode, Raja Danish shares how Wise Medical Billing helps private practices overcome billing gaps, recover lost revenue, and operate with clarity. He walks through a podiatry group's turnaround—recovering 80% of $2M in aged AR in four months—and breaks down the KPIs every practice should be tracking but often isn't: denial rate, first-pass resolution, and AR days.

Raja also shares what separates high-performing practices from the rest, how leadership and structure drive billing results, and why most owners don't realize how much money they're leaving on the table.

⏱️ Timestamps:

00:00 The 3 biggest gaps in private practices: team, process, and performance KPIs

02:30 What KPIs matter most? Denials, AR days, and first pass resolution rate

07:22 How Wise Medical Billing's partnership model drives real operational change

10:27 Why decisions must be data-driven—regardless of practice size

12:00 What holds back practices from switching RCM models?

14:00 People, process, tools: the 3 pillars of successful revenue cycle management

17:18 Case study: recovering $1.6M in AR for a podiatry group in 4 months

20:25 How to connect with Wise Medical Billing for a tailored audit and strategy

🔑 Highlights:

• Three in-house billers, no RCM oversight—$2M in AR piled up
• Wise ran a root-cause audit and recovered 80% of AR in four months
• Billing stabilized → practice began expanding from one location to others
• Most practices don't track denial rate (benchmark: under 5%) or first-pass resolution (benchmark: 80% or higher), along with AR days
• Lack of KPI visibility leads to missed revenue and reactive decision-making
• Wise brings reporting, structure, and accountability to underperforming teams
• One-size-fits-all RCM doesn't work—every practice needs a tailored solution
• The foundation is people, processes, and tools—and most billing breakdowns come from gaps in all three

👉 Learn more about Wise Medical Billing: https://www.wisemedicalbilling.com

🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care

#Podiatry #PrivatePractice #MedicalBilling #RevenueCycle #PracticeTurnaround #KPIs #ARRecovery #WiseMedicalBilling #HealthTech2Care