To follow along with the visual models spoken about in this episode, watch the videos or download the visual model worksheets at chriskolenda.com/podcast.

In this third episode of “The Leader's Edge,” Chris Kolenda talks about accountability as a tool for shaping future performance rather than punishment.

In particular, he addresses how 80% of leaders struggle with accountability conversations, while the top 20% use supportive criticism and actionable appreciation to drive relentless improvement.

Chris also discusses how the Civil War's Iron Brigade serves as a powerful example of how proper accountability can build an unstoppable fighting force.

This episode emphasizes how to address subpar performance effectively and recognize desired behaviors to foster a culture of continuous growth and elite performance.