In this week’s episode of Sixcess Stories, Kristina and Eric sit down with Natalie Jackson to talk about building aligned customer experiences, navigating motherhood in our modern digital world, and why authenticity and presence matter now more than ever.

Natalie Jackson is the Founder of Crescent Consultancy and a member of the leadership team at Peak Fractional, where she helps organizations design and deliver impactful customer and employee experiences. With over a decade in consulting, Natalie brings expertise in strategy, culture, and transformation. She is passionate about aligning brand, people, and process to create meaningful results.

Sixcess Stories is a collection of real, honest conversations with the incredible members of the SIX° Community about leadership, intentionality and the positive impact of developing deep, meaningful relationships in business and in life.

Timestamps:

[00:02:15] Check-In: Being Present

[00:04:45] The Craving for Authenticity

[00:09:55] Practice, Feedback, Repeat

[00:12:15] The Family Blueprint That Shapes Us

[00:15:45] When Plans Change and Purpose Finds You

[00:19:15] Life Lessons from the Lockdown

[00:25:20] How Values Shape Everyday Moments

[00:30:10] Teaching Connection in a Digital Age

[00:38:40] Raising Humans in a Screen World

[00:46:00] Cracking the Code of Alignment

[00:50:20] Breaking Barriers Through Listening

[00:56:00] Turning Resistance Into Momentum

[01:06:15] Building Your Own Board of Believers

[01:14:00] Stacking Strengths Through Collaboration

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[01:18:13] Deep Dive

[01:20:44] Any Pandemic Highlights?

[01:26:05] The Timestamps of Life

[01:30:57] The Good Old Days

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