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Transforming Employee Relations with Deb Muller | The Left of Boom Show
Manage episode 498754217 series 3676784
In this episode of The Left of Boom Show, host Phil Wilson sits down with Deb Muller, founder and CEO of HR Acuity, to explore how technology, data, and leadership are transforming the way organizations manage employee relations and workplace investigations.
With over 25 years of experience in HR and ER, Deb shares her journey from corporate HR leader to tech entrepreneur, and why she built the only platform purpose-built for employee relations. From the importance of consistency and trust in investigations to the role of AI and predictive analytics, this conversation is packed with actionable insights for anyone involved in employee relations.
We also dive into the empowER Community, benchmarking metrics, leadership lessons, and how recognition in the field is helping elevate the ER function inside organizations.
Key Takeaways:
- How consistent investigation practices build trust
- Using technology to elevate employee relations
- The power of predictive indicators in preventing workplace issues
- Why AI should assist—not replace—human judgment
- Leveraging benchmarking to justify and grow ER functions
- The value of community and shared best practices through empowER
Chapters:
00:00 – Deb Muller’s Journey in HR and Tech
02:41 – The Evolution of HR Acuity
05:18 – The Importance of Consistent Investigation Processes
08:03 – Understanding Employee Relations Beyond Investigations
10:32 – Predictive Indicators in Employee Relations
13:13 – The Role of Leadership in Employee Relations
15:59 – Best Practices in Investigations
18:46 – Building Trust Through Investigations
24:48 – Creating a Supportive Work Environment
27:09 – The Birth of the empowER Community
30:09 – Harnessing AI in Employee Relations
37:45 – Benchmarking and KPIs in Employee Relations
42:02 – Celebrating Achievements and Future Aspirations
🎥 Watch now and subscribe to catch more candid conversations at the intersection of leadership, labor strategy, and innovation.
🔗 Learn more:
#EmployeeRelations #WorkplaceInvestigations #LeftOfBoom #HRAcuity
30 episodes
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