What does it really mean to “step back” in a helping conversation? And how can practitioners cultivate genuine curiosity and empathy while still focusing on change?

In this second episode of our four-part ISSUP Exchange series, Dr. Goodman Sibeko continues his conversation with Professor Stephen Rollnick, clinical psychologist and co-founder of Motivational Interviewing (MI). Together, they unpack what MI looks like in real-world practice and what it takes to truly empower clients, without trying to "fix" them.

This episode explores the importance of self-awareness, the common traps practitioners fall into, and how stepping back can actually lead to more effective and respectful behaviour change conversations. Professor Rollnick introduces his “6 Cs” for personal guidance in practice and training—calm, curious, compassionate, and more; and explains how these qualities underpin both effective MI and sustainable, rewarding work in the helping professions.

If you’re a practitioner, trainer, or someone who works with people in any kind of support capacity, this episode offers essential insights into how to be present, collaborative, and truly helpful.

Featured Voices

Host – Dr. Goodman Sibeko

ISSUP Global Scientific Advisor.

Head of Addiction Psychiatry, University of Cape Town.

LinkedIn: goodmansibeko

Twitter/X: @profgsibeko

Guest – Professor Steve Rollnick

Clinical Psychologist.

Co-founder of Motivational Interviewing.

Visit: www.stephenrollnick.com

Time Stamps

[00:00] – Introduction

[01:28] – Empowering Clients in MI

[03:58] – The role of Self-Awareness in Practice

[07:03] – The 6 C's of Effective Practice

[09:57] – Curiosity and Empathy in Practice

[13:37] – Keeping the Focus on Change

[15:00] – The Collaborative nature of MI

About the ISSUP Exchange

The ISSUP Exchange podcast series explores the evolution of responses to the challenges of substance use—from research and training to ethics, quality standards and evidence-based practice. We connect the dots so you can see the big picture.

Explore more episodes and join the ISSUP podcast community here>>>

About ISSUP

ISSUP is a global network that unites, connects, and shares knowledge across the substance use prevention, treatment, and recovery support workforce. Our mission is to make our members’ work as effective as possible—by providing access to training, resources, and a vibrant professional community.