Welcome back to HappyPorch Radio: the circular economy technology podcast!

In our first episode of the new season, we sit down with Danai Osmond, founder of Refulfil, a rental commerce and operations consultancy. Danai shares his unique journey—from serving as an army officer to working as a data analyst at Bloomberg, and then joining the net-zero laundry startup Oxwash, where he tackled the challenges of scaling a 24/7 operation.

Danai also discusses his transition into his current work exploring different rental business models, including event-based rentals, subscription models, and membership-based systems. Along the way, he shares lessons about operational efficiency, profitability, and maximising inventory utility while keeping customer trust and convenience at the core.

This conversation weaves together personal reflection, hard-earned operational insights, and broader thinking about systems change, emotional courage, and the real-world application of circular principles.

This podcast is brought to you by HappyPorch. We specialise in technology and software development for Circular Economy minded purpose-driven businesses.