Good service isn’t enough anymore. Customer expectations are higher than ever, and the best support teams aren’t just reacting, they’re leading the conversation. In this episode, we discuss what top performers are doing differently to stand out. From showing genuine empathy to mastering problem-solving and knowing when to lean on AI, these are the skills that separate average teams from customer experience powerhouses. Tune in to learn how your team can adapt, communicate better, and deliver service that actually builds loyalty. Want to learn more? Check out this blog: https://onecoredevit.com/news-and-insights/customer-service/customer-service-skills-what-top-performers-do-differently-in-2025/ 🔍 customer service representative To learn more about CORE®, visit us at onecoredevit.com