In this episode, Shannon Waller, entrepreneurial team strategist at Strategic Coach, shares insights on building high-performing teams through Unique Ability® teamwork. She and Rob discuss delegation, recognizing when to let go of wrong-fit team members, and how to create a culture where everyone thrives in their zone of genius.

About the Guest

Shannon Waller is a longtime Strategic Coach® team member and creator of The Entrepreneurial Team® Program. She is the author of The Team Success Handbook and Multiplication by Subtraction, and co-author of Superpowered and Unique Ability® 2.0: Discovery. She hosts the Team Success podcast and co-hosts Inside Strategic Coach with Dan Sullivan.

Episode Highlight

“When you can surround yourself with people who are just as passionate and capable in their area of expertise as you are in yours—that’s when true teamwork happens.”

Actionable Insights

• Understand and leverage Unique Ability®: Identify what lights you up and surround yourself with people whose strengths complement yours. [02:54]
• Fix delegation with clarity and communication: Avoid “drive-by delegation” by clearly defining expectations, levels of delegation, and desired outcomes. [20:55]
• Recognize wrong-fit team members early: Use behavioral cues and core values to decide when subtraction might multiply team performance. [26:39]
• Close open files to reduce mental clutter: Regular check-ins and tools like a “pending list” prevent miscommunication and free up mental space. [23:01]

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More About Shannon Waller

Check out Strategic Coach. Connect with Shannon on LinkedIn. Read the Team Success Handbook and Multiplication By Subtraction. Listen to Shannon Waller's Team Success Podcast.

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