Host of The Finjan Show, Faris Alami, discusses the crucial role of business process documentation in optimizing and scaling a successful enterprise. Alami emphasizes why recording and documenting processes—such as onboarding, customer service, and internal operations—not only improves team productivity but also enables business owners to delegate tasks more effectively as their organization grows. He shares practical examples, technology tips, and strategies for creating clear, flexible workflows that empower teams to innovate and operate seamlessly, ensuring that entrepreneurs can spend more time on strategic growth rather than routine tasks.