Episode 7: In this episode, Kerry Boudreaux and Abhijit Verekar discuss the intricacies of implementing enterprise applications, particularly in the public sector. They explore the importance of setting clear expectations, understanding customer readiness, and the role of project management in ensuring successful implementations. AV is the Founder and CEO of Avèro Advisors. He shares insights on how they assist organizations in navigating these complex processes, emphasizing the need for a holistic technology strategy to drive business transformation.

Chapters

00:00 Welcome and Guest Introduction

02:49 Understanding Client and Vendor Perspectives

05:02 The Importance of Clear Expectations

08:08 Customer Readiness and Change Management

12:33 Project Management in Enterprise Implementations

23:04 Holistic Technology Strategy for Success

26:49 Conclusion

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